GDPR Privacy Notice

Klir
1 E Liberty St
Reno, Nevada ,USA
89501

Data Protection Officer: Madison Veperts, madison.veperts@klir.com

How We Collect Your Data

You directly provide Klir with most of the data we collect. We collect data and process data when you:

  • Submit a form on our website
  • Voluntarily complete a customer survey
  • Use or view our website via your browser’s cookies

Our Company may also receive your data indirectly from the following sources:

  • ZoomInfo
  • Conference and Event Organizations of which both Klir and your organization are participants and/or sponsors

Why We Collect Your Data

We have acquired your information on the legal basis of Legitimate Interest under GDPR. Klir’s existing and previous clients operate within the same industry as your organization, and Klir’s products and services may provide your organization with the tools to support your current and future goals.

The Categories of Data We Have Collected

We have obtained the following data, if it was provided to us. In many cases, not all the below data was collected.

  • First and Last Name
  • Job Title
  • Company
  • Country
  • Phone Number
  • Email Address
  • LinkedIn Page

How Your Data is Stored

Klir stores your data in HubSpot, with which all communications between Klir and HubSpot servers are protected using TLS (1.0, 1.1, 1.2) protocol encryption using 2048 bit keys to ensure your data security. HubSpot products are hosted with Amazon Web Services and Google Cloud. Data stored in the HubSpot platform is replicated to three data centers. If a server in one data center fails, the processing is switched to a replica server in another data center with minimal service interruptions.  HubSpot also maintains hourly and daily backups for each data store, these backups are maintained for 30 days. Backups are maintained on highly durable media. Backups of a critical subset of our customer’s data are also maintained in a different geographic region to protect against a regional disaster.

Your data will be stored until there is no longer a legal basis for storing your information, or until you have notified us that you wish for your data to be deleted from our system.

When and with Whom We May Share Your Data

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Affiliate Marketing Programs
  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Data Analytics Services
  • Data Storage Service Providers
  • Finance & Accounting Tools
  • Government Entities
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Product Engineering & Design Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • Testing Tools
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers

Marketing

You have the right at any time to stop Klir from contacting you for marketing purposes or giving your data to other members of Klir.

If you no longer wish to be contacted for marketing purposes, please respond to the email you received, or email madison.veperts@klir.com.

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of your personal data infringes your rights.

Data Protection Rights

Klir would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Klir for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Klir correct any information you believe is inaccurate. You also have the right to request Klir to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Klir erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Klir restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Klir’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Klir transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please respond to this email or contact our Data Protection Officer at madison.veperts@klir.com.

How to Contact the Appropriate Authority

Should you wish to report a complaint or feel that Klir has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: casework@ico.org.uk

Phone Number: 0303-123-1113