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How Klir Helped SCV Water Navigate Amalgamation

“I don’t think there is anything out there like Klir.”

—Keith Abercrombie, Chief Operating Officer, Santa Clarita Valley Water

At A Glance

The Challenge​

In 2018, Santa Clarita Valley Water (SCV Water) was managing a massive organizational shift—amalgamating three separate water divisions into one. 

Among the many hurdles that Chief Operating Officer Keith Abercrombie and his team were facing: the complex task of understanding which permits were being maintained across the three divisions. 

With an aging workforce (80% of which is over 50) and a few key team members set to retire in the coming years, Keith and his team were driven to look for a new way to handle their permits.

In the old system, everyone knew who was responsible for managing a specific permit, but a change in the overall structure meant a change in responsibilities for many employees. 

Each permit had requirements to fulfill for a key regulatory body, and not reporting or complying would mean that the utility could be subject to a fine or penalty—which in many cases could be quite material.

Without the support of a central permitting database, and with the recent increase in permit quantity and complexity, there was simply too much risk.

The Solution

Keith and the team at SCV Water turned to Klir to pull together and help coordinate permitting information for the newly-amalgamated team.

The Klir permit management solution takes the risk of managing and complying with permits out of the individual’s hands by centralizing this information and automating the tasks and activities needed to comply across the organization.

“Klir has helped us manage and track permits and to be in a position that we are comfortable in knowing exactly what we are doing with our permits. We are not at the risk of screw ups, which can be embarrassing and costly,” says Keith. 

With permits across the organization now managed in Klir:

“Some staff, like supervisors, worry that they could miss a deadline. Having the ability for software to tee up the events in advance, and not just for the person whose responsibility it is, but for someone else in case they are out, gives us peace of mind,” says Abercrombie.

The Impact

With a single source of truth for all permits, SCV Water has:

“It is a lot more than automation, it is a central database and I now know where to go to find the data I need,” says Abercrombie.

How Klir can help

Klir is a single, unified operating system for water, pulling every aspect of wastewater management—including compliance, sampling and more—into an easy to use dashboard. Learn more about how Klir can cut down on administration and recordkeeping work, create new opportunities for collaboration, and provide a level of system-wide visibility unmatched by other water data management systems.

Permitting and Preparing for the Retirement Wave With SNWA

The Challenge

Like many water authorities, the Southern Nevada Water Authority (SNWA) was confronting a looming retirement wave. 

With a number of key employees set to retire, Kevin Fisher, the Director of Water Quality and Treatment decided to take a deeper look at the impact this would have on permitting, and the SNWA’s ability to stay in compliance.

No one knew how many permits were being managed—an amount they would discover totaled over 3,000. Each one had unique requirements to fulfil for a key regulatory body. Not reporting or complying would mean that the utility could be subject to severe penalties and fines.

With permits being handled across the organization without a central permitting database, there was simply too much risk. 

The biggest concern: when the key employees responsible for these permits retire, so will their processes and systems.

The Solution

Kevin and the SNWA team turned to Klir’s permit management system to pull this information together. Klir takes the risk of managing and complying with permits of the individual by centralizing the information and automating the tasks and activities needed to comply with all permitting across the organization.

“The Klir Team understands regulatory permitting for the water sector and they have worked diligently to learn our complex systems and processes to ensure effective integration and successful, wide-scale deployment,” says Kevin.

The Impact

With 100% visibility for management into all permits, SNWA has:

"After successfully completing a pilot of the Klir technology, we are now deploying the platform across our organization to help improve the efficiency of our environmental compliance and permit management processes"
Kevin Fisher
Director of Water Quality and Treatment

How Klir can help

Klir is a single, unified operating system for water, pulling every aspect of wastewater management—including compliance, sampling and more—into an easy to use dashboard.

Learn more about how Klir can cut down on administration and record-keeping work, create new opportunities for collaboration, and provide a level of system-wide visibility unmatched by other water data management systems.

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Book a demo with our team and receive the latest industry insights and exclusive offers. We will reach out shortly to find a time that works for you.